Effective communication in a professional setting cannot be underestimated. Managers and supervisors recognize this and put forth an effort to avoid conflict and negativity in the workplace. Two of the most common communication barriers that we as college students face are: not being aware of effective communication skills and being in a hurry. Due to the fact that effective communication in a professional setting is essential to our success in our future professions, it makes sense to improve our communication skills.
On the bright side, we can learn some basic communication skills and use them today to improve the quality of our professional relationships with both professors and peers as well as future coworkers and customers.
According to Dr. John Daly, a communications professor at The University of Texas, there are seven communication skills for a professional setting: personal contact, develop a network, always be cordial, be clear, compromise, be interesting and interested, and most importantly listen.
1. Personal Contact: This allows for people to better understand you and where you are coming from. For example many companies find it is more effective to spend the extra money on sending sales representatives across the country rather than making a phone call. People better relate to one another when they are able to read each other’s body language. This also allow for you to smile and shake someone’s hand when you first meet them, creating a powerful connection.
2. Develop a network: It is nearly impossible for someone to achieve success alone. In fact success in any professional setting requires a team effort. It is up to you to make the extra effort to get to know managers (professors) and coworkers (peers) and to become more active in your community.
3. Always be cordial: If you show common courtesy, this allows people to know that you care. Be sure to use the words “Thank You” to show your appreciation, which is the number one thing we want from our peers and supervisors. Another term to use is “Would you please..” instead of “Please” to make you sound less curt and more civil.
In the next blog, we will continue on with the next four communication skills, which will help us improve the quality of our professional relationships.
Stay classy, Readers!